Ben Mendez

Any time you see a star next to an item you can favourite it. Favourites can be marked from you recent orders list. You can create favourites from any previous order. Favourites are useful to save ...

We ask you to add a card when placing your first order. Once added the card gets stored with our banking partner, not McDonald's. We do not charge this card until you reach the restaurant and let u...

We only take payment once you’ve selected your collection method, not before. Only once you have paid will we give you an order number, we only start to prepare your food once you’ve paid.

If you are collecting from Drive Thru please read the Drive Thru FAQ’s section.   When you get close to the restaurant, we will recognise this. We will ask you to pay and let us know how you want t...

We start preparing your order only once you’ve paid on arrival at a restaurant.   At McDonald’s we pride ourselves on fast, delicious food. We know you expect this from us too. Many of you who use ...

Once you have paid our app will show you your order number to watch out for on the screen. If you've chosen Table Service we'll confirm the table number you told us you are sitting at. We'll also e...

You'll be able to access from the home screen of My McDonald’s app the itemisation of you most recent order. It will be here for a few minutes after your food was served You can recall all previous...

We email you a receipt that includes all details required for VAT purposes The receipt we email itemises your order. It includes the date and time you paid along with the collection number given at...

No, this is not possible. The phone used to order the meal needs to be the one that you have with you to collect the order Until you are at the restaurant with the phone used to place the order you...

McDelivery is currently being rolled out across all our restaurants. If you receive a McDelivery is unavailable message during your order, please bear with us whilst we complete the rollout to our ...