Ben Mendez

For both new and returning promotions, research is always undertaken to understand what customers want.

All the time. There is always either a new or returning promotion running, so keep an eye out.

If we are introducing a new promotion, we can sometimes work up to a year in advance.

Yes, a student offer can be redeemed in our Drive-thrus. However, you'll need to tell your server when placing your order and then present your card when paying for your food.

No, sorry, we don't have any nationwide student offers on our breakfast menu items.

You'll get one medium, standard coffee. Delicious.

With our loyalty scheme it doesn’t matter how much money you spend. It's just one stamp per coffee.

For the foreseeable future, we have no plans to end our scheme.

We try to reach our customers in the most relevant ways, The Metro is relevant for customers who are out and about and near high street restaurants.

You'll need to keep your eyes peeled for the vouchers as the Metro features are varied throughout the year depending on the campaign and type of activity.